Patty graduated from the Hearing Aid Practitioners program at MacEwan University in 2000. She also has her Audiometric Technician course which allows her to do screenings for government employees
She first got into the industry because of the struggles she watched her grandmother go through with her listening difficulties. Patty wants to help those with hearing difficulties as she knows firsthand how it can isolate those who are affected. It is a frustrating situation to be in and she just wants to help people manage their hearing loss and hear the sounds / hear voices they may have been missing. She wants to help hearing loss individuals "Capture the moment"